4 Ecommerce Trends of the Year 2018 that can be beneficial for the Ecommerce App Development Companies
The Internet has brought many opportunities
for the business to reach their potential customers. One of these opportunities
is to do business online by using an e-commerce store. Customers can choose the
product by filtering the price and brand from the e-commerce stores. Also,
e-commerce stores facilitate a user to buy products/services by saving their
time of travel. Examples of e-commerce stores are Amazon and eBay. The shopping app development companies are
trying to find new ways to engage customers such as using the trending
technologies. Here are some e-commerce trends for the year 2018.
Image
Search Option for the Customers
This trend gives amazing user experience to
the customers when searching for a product. Customers can click a picture of a
product they want to purchase and can upload it on the ‘image search' option of
an e-commerce store. eBay has provided this option to their customers.
AR/VR
Technology
This technology is used by the e-commerce
companies to create advertisements. Such a technology gives a real-time
experience to the customers which is more likely the customers to buy a
product. E-commerce app development companies promote their apps using AR/VR technology to let consumers know
about their product.
Chatbots
for Online Ordering
Chatbots are a good tool that is used to
interact with the customers. These are automated that understands the
requirement of customers and accomplishes their requests. Domino's has used its
chatbot, ‘DOM' that allows the customer to give a full-menu order. Customers
can order their favorite pizza at home and can enjoy it with their family and
friends.
Machine
Learning and Artificial Intelligence
This technology helps e-commerce business to
target their audience using the specific platform. This benefits the businesses
to target the potential customers only. Machine Learning and Artificial
Intelligence is used for doing tasks like inventory management, customer
relationship management and another are chatbots that are described above.
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